Member mobile app

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Reach members where they are with mobile apps and websites

Your member’s expectations for their healthcare user experience are increasing, driven by online experiences they have had with brand leaders like Google, Amazon and Apple. Clearly, winners in any category are those who distinguish themselves based on choice, engagement and experience. These three pillars of service drive interest, satisfaction and ultimately, customer loyalty.

Our healthcare payer apps go beyond static information

  • Grow membership

    Make it easy to enroll members from their smartphone or tablet

  • Streamline payments

    Make digital payments for copays and benefits in just a few clicks

  • Personalize messages

    Motivate members to take action when it’s needed

Member app features

Depending on your lines of business or product offerings, the following features can be tailored to meet your needs.

  • View eligibility, claims status, and accumulators
  • View plan descriptions
  • Order ID cards
  • View gaps in care
  • Select or change a PCP
  • Check FSA balance
  • View EOBs
  • Submit questions
  • Update demographics
  • Find a doctor
  • Make a payment

Connect with TS&H

We can help you empower members, retain customers, and improve provider satisfaction

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