Translate your communications so they truly speak to your members
A key part of member engagement strategy is delivering messages that are relevant to the recipient. Our multi-language services do just that. They allow you to personalize messages to a member’s native language, making communication easier and more reliable. In addition, you can satisfy state and federal regulatory requirements for making translation services/languages available to members and reduce costs associated with providing full-time staff in customer service roles to support foreign languages.
Why multi-language services support consumerism and engagement
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Promote self-service
Increase adoption of online tools by using the member’s preferred language
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Get personal
Members can compare providers based on their demographics
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Increase understanding
Increase the likelihood of positive impact decision-making
More about multi-language services
Depending on your business requirements, we can provide:
- Available on mobile-friendly member portals and mobile apps
- Support for over 100 languages