SMS TEXT MESSAGE REMINDERS AND ALERTS
TS&H enables your pharmacy to quickly and effectively connect with patients using SMS text messaging technology. The text message service can be configured to automatically message patients in certain scenarios such as refill reminders, script-ready status, happy birthday messages, or you can use the blast text feature to contact your patients for whatever reason you see fit.
WEBSITE DEVELOPMENT WITH ONLINE RX REFILLS
In today’s business environment, an attractive, informative website is one of the most important marketing tools. It’s a great way to reach out to existing and new customers. Our team will work with you to design an attractive website that provides a visually appealing, interactive experience for your customers. Each website includes a refill request feature, allowing your patients to send requests directly into the TS&H refill queue.
SECURE, REMOTE PHARMACY ACCESS
TS&H gives you the edge you need to manage your business, in the pharmacy, on the road or wherever you choose to go. How? TS&H’s virtual private network allows you to securely connect to your pharmacy from anywhere in the world. Access multiple stores, remotely print documents, tie in to nursing homes, doctor’s offices, or even work from home.
OFF-SITE DATA BACKUPS AND DISASTER RECOVERY
TS&H offers an automated, HIPAA/HITECH compliant, secure, encrypted daily backup service to preserve your pharmacy data offsite on our servers. If theft or disaster strikes and your server is destroyed, we can reload your data on new hardware and deliver it immediately to get you up and running again fast.
BUSINESS ANALYTICS, DATA MINING AND CUSTOM REPORTING
TS&H provides a dedicated business analyst that will extract, optimize and report analytical data from your pharmacy system to help you make calculated, fact-based decisions for business growth. You'll be amazed by the powerful insights and perspectives our business analytics service can provide your pharmacy and it's FREE to all TS&H customers!
COMPUTER HARDWARE AND NETWORKING SUPPORT
Computer hardware is the heart of computer software. Most of the time computer hardware operates without errors or problems, but when hardware issues arise it can be frustrating. You can be assured that our staff of patient, trained professionals will be there to assist you 24/7.
ELECTRONIC PRESCRIBING
TS&H is a certified electronic prescribing software solution, which allows users the option of receiving new prescription orders electronically, direct from doctors and medical practices. TS&H users can also send requests for prescription refills with the same electronic ease, instead of by fax or phone.
3RD PARTY RECONCILIATION
Is your staff spending too much time manually tracking payments from third parties? Those days are over! In conjunction with PBA Health, TS&H has integrated EnsurePay reconciliation into our pharmacy software system to help your staff spend more time with patients, not paper remittances.